Refund policy

Because our books are signed specifically for each order, all book sales are generally final, and we do not accept returns or exchanges for change of mind.

If your order arrives damaged, defective, or incorrect, please contact us within 14 days after delivery. We will work with you to make it right, which may include a replacement or refund depending on the circumstances.

If you experience another issue with your order, please contact us. While we cannot guarantee a refund or replacement in every situation, we want every order from Kelly N. Jane's shop to arrive as expected and will review concerns individually.

Any rights available to you under applicable consumer-protection law remain unaffected.